/* Supervisão: bancada de exceções (layout B). Só layout; cores e raios vêm do tokens.css. */
.sup-page { gap: var(--gap); }
.sup-layout {
  flex: 1; min-height: 0;
  display: grid;
  grid-template-columns: minmax(340px, 5fr) minmax(0, 7fr);
  grid-template-rows: minmax(0, 1fr);
  gap: var(--gap);
}
.sup-lista, .sup-detalhe { min-height: 0; }

/* Lista compacta */
.sup-filtro { padding: 8px 12px; border-bottom: 1px solid var(--line); }
.sup-filtro .seg { display: flex; width: 100%; }
.sup-filtro .seg button { flex: 1 1 0; display: inline-flex; align-items: center; justify-content: center; gap: 6px; white-space: nowrap; }
.sup-n {
  min-width: 18px; height: 18px; padding: 0 5px; border-radius: 9px;
  display: inline-flex; align-items: center; justify-content: center;
  background: var(--surface-soft); color: var(--ink-soft); font-size: var(--fs-1); font-weight: var(--fw-2);
}
.sup-filtro .seg button[aria-pressed="true"] .sup-n { background: var(--accent-soft); color: var(--accent); }
.sup-cab, .sup-item {
  display: grid;
  grid-template-columns: minmax(0, 1.25fr) minmax(0, 1.35fr) 66px 78px;
  align-items: center; gap: 10px; padding: 0 12px;
}
.sup-cab { height: 30px; border-bottom: 1px solid var(--line); }
.sup-itens { flex: 1; min-height: 0; overflow: auto; display: flex; flex-direction: column; }
.sup-item {
  min-height: var(--row-h); padding-top: 8px; padding-bottom: 8px;
  border-bottom: 1px solid var(--line); cursor: pointer; outline: none;
  transition: background var(--dur) var(--ease);
}
.sup-item:hover { background: var(--surface-soft); }
.sup-item:focus-visible { box-shadow: inset 0 0 0 2px var(--accent); }
.sup-item[aria-current="true"] { background: var(--accent-softer); box-shadow: inset 3px 0 0 var(--accent); }
.sup-contato { display: flex; align-items: center; gap: 8px; min-width: 0; }
.sup-contato .avatar { width: 30px; height: 30px; font-size: var(--fs-1); }
.sup-motivo {
  display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden;
  color: var(--ink-soft); line-height: 1.3;
}
.sup-tempo { font-size: var(--fs-1); color: var(--ink-faint); white-space: nowrap; }
.sup-esq { height: 56px; margin: 8px 12px; }

/* Contexto da conversa */
.sup-detalhe { min-width: 0; }
.sup-det-head { flex-wrap: wrap; }
/* Título divide a linha com "Voltar" (celular) em vez de ir para uma linha própria */
.sup-det-head .sup-det-titulo { min-width: 0; flex: 1 1 0; }
.sup-acoes { display: flex; gap: 6px; flex-wrap: wrap; justify-content: flex-end; }
.sup-voltar { display: none; }
/* Só as mensagens rolam; cabeçalho, proposta e composer ficam fixos (cabeçalho no topo, composer na base) */
.sup-corpo { flex: 1 1 0; min-height: 0; overflow: auto; padding: 10px 12px; display: flex; flex-direction: column; gap: 10px; }
.sup-fixo {
  flex: none; max-height: 50%; overflow: auto;
  display: flex; flex-direction: column; gap: 8px;
  padding: 10px 12px; border-top: 1px solid var(--line);
}
.sup-aviso { margin: 0; }
.sup-semprop { padding: 4px 2px; }
.sup-secao { font-size: var(--fs-1); color: var(--ink-soft); font-weight: var(--fw-2); }

/* Proposta do agente em destaque */
.sup-proposta {
  display: flex; flex-direction: column; gap: 8px;
  padding: 10px 12px; border-radius: var(--radius-sm);
  background: var(--accent-softer); border: 1px solid var(--accent-soft);
}
.sup-prop-topo { flex-wrap: wrap; gap: 8px; min-width: 0; }
.sup-prop-texto { margin: 0; font-size: var(--fs-3); line-height: 1.4; overflow-wrap: anywhere; }
.sup-prop-acoes { flex-wrap: wrap; gap: 6px; }
.sup-dica { margin-left: auto; white-space: nowrap; }
.sup-dica kbd { font: inherit; font-size: var(--fs-1); padding: 0 4px; border: 1px solid var(--line-strong); border-radius: 4px; background: var(--surface); }
.sup-edit { min-height: 96px; background: var(--surface); }

/* Linha do tempo discreta */
.sup-tl { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 4px; font-size: var(--fs-1); color: var(--ink-soft); }
.sup-tl li { display: flex; align-items: center; gap: 6px; min-width: 0; }
.sup-tl li > span:nth-child(2) { flex: 1; min-width: 0; }
.sup-tl-dot { width: 6px; height: 6px; border-radius: 50%; background: var(--line-strong); flex: none; }

/* Mensagens em bolhas simples */
.sup-msgs { display: flex; flex-direction: column; gap: 6px; }
.sup-bolha {
  max-width: 80%; padding: 6px 10px; border-radius: 10px;
  background: var(--bubble-in); box-shadow: var(--shadow-sm);
  display: flex; flex-direction: column; gap: 2px;
}
.sup-bolha.is-out, .sup-bolha.is-ia { align-self: flex-end; background: var(--bubble-out); }
.sup-bolha.is-ia { outline: 1px dashed var(--accent); outline-offset: -1px; }
.sup-bolha.is-nota { align-self: center; max-width: 92%; background: var(--bubble-note); }
.sup-bolha.is-sis { align-self: center; background: none; box-shadow: none; color: var(--ink-faint); font-size: var(--fs-1); }
.sup-bolha-autor { font-size: 11px; color: var(--ink-faint); }
.sup-bolha-texto { white-space: pre-wrap; overflow-wrap: anywhere; }

/* Composer de comentário para o agente (mesmo jeito do composer do chat) */
.sup-comp { display: flex; flex-direction: column; gap: 6px; padding: 10px 12px; flex: none; min-width: 0; width: 100%; box-sizing: border-box; }
.sup-comp-caixa {
  width: 100%;
  display: flex; align-items: flex-end; gap: 6px;
  padding: 5px 5px 5px 12px;
  background: var(--surface-soft); border: 1px solid var(--line); border-radius: var(--radius);
  transition: border-color var(--dur) var(--ease);
}
.sup-comp-caixa:focus-within { border-color: color-mix(in srgb, var(--accent) 45%, var(--line)); }
.sup-comp-campo {
  flex: 1; min-width: 0; min-height: 22px; max-height: 168px;
  padding: 4px 0; margin: 0; border: 0; background: transparent; outline: none; resize: none;
  font: inherit; font-size: var(--fs-2); line-height: 20px; color: var(--ink);
}
.sup-comp-campo::placeholder { color: var(--ink-faint); }
.sup-comp-enviar {
  flex: none; box-sizing: border-box; width: var(--control-h-sm); height: var(--control-h-sm); padding: 0;
  display: inline-grid; place-items: center; line-height: 0;
  border: 0; border-radius: var(--radius-sm); background: var(--accent); color: var(--accent-ink);
  cursor: pointer; transition: background var(--dur) var(--ease), opacity var(--dur) var(--ease);
}
.sup-comp-enviar svg { width: 14px; height: 14px; display: block; }
.sup-comp-enviar:hover:not(:disabled) { background: var(--accent-hover); }
.sup-comp-enviar:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; }
.sup-comp-enviar:disabled { opacity: 0.38; cursor: not-allowed; }
.sup-comp-dica { font-size: var(--fs-1); color: var(--ink-faint); line-height: 1.35; padding: 0 4px; }

/* Estado desligado */
.sup-desligado { padding: 48px 24px; }
.sup-desl-texto { max-width: 420px; margin: 0; }

/* Celular: um painel por vez (lista ou detalhe) */
@media (max-width: 767px) {
  .sup-layout { grid-template-columns: minmax(0, 1fr); grid-template-rows: minmax(0, 1fr); }
  .sup-page[data-foco="lista"] .sup-detalhe { display: none; }
  .sup-page[data-foco="detalhe"] .sup-lista { display: none; }
  .sup-voltar { display: inline-flex; }
  .sup-cab { display: none; }
  .sup-item { grid-template-columns: minmax(0, 1fr) auto; row-gap: 2px; min-height: 60px; }
  .sup-item .btn { display: none; }
  .sup-contato { grid-column: 1; grid-row: 1; }
  .sup-tempo { grid-column: 2; grid-row: 1; justify-self: end; }
  .sup-motivo { grid-column: 1 / -1; grid-row: 2; -webkit-line-clamp: 1; }
  .sup-item > div:last-child { display: none; }
  .sup-dica { display: none; }
  .sup-bolha { max-width: 92%; }
  .sup-corpo { padding: 10px; }
  .sup-fixo { padding: 10px; }
}

/* Densidade compacta (RODADA3 e pedido de 16/10): botões na altura pequena do sistema, ícones de 14 px */
.sup-page .btn { height: var(--control-h-sm); padding: 0 10px; font-size: var(--fs-2); gap: 5px; }
.sup-page .btn-icon { width: var(--control-h-sm); padding: 0; }
.sup-page .btn .ico, .sup-page .btn svg.ico { width: 14px; height: 14px; }